Dapresy Professional Services
To enable you as a client of Dapresy to get maximum use and effect of our solutions we offer a number of services
Implementation
As a new client of Dapresy you will get a dedicated implementation manager that is responsible for making sure that you are able to work optimal and that you have maximum use of the Survey Manager. We ensure that you get the required functionality, that your staff is adequately trained and that you reach the promised ROI. The implementation manager will always be there for you if you have questions or want to discuss how to solve a specific problem.
Project assistance
In case you need extra resources we can assist in all different parts of a survey. We can setup the entire project for you or you can chose in which parts you need help. Our professional consultants have knowledge and experience from data collection, data processing and reporting.
Training
Using Dapresy Survey Manager is very easy, but to ensure that your staff work in the most efficient way we offer training sessions with our consultants. We have training packages for all modules, survey project types and users. This makes it possible to tailor a training session for your company’s specific needs.
Helpdesk support
As a client of Dapresy you will have access to our helpdesk. We always have dedicated personnel handling incoming calls or emails and give you the help you need. You will get a response to your inquiry within a few minutes and in most cases we will be able to give you a solution right away. If your question or problem is of larger kind we will keep you continuously informed about the current status. Read more about Helpdesk