CarFix3000 – driving value with dashboards
In this example, we showcase a dashboard example designed for CarFix3000, a car repair shop that strives to maintain high customer satisfaction ratings.
CarFix3000 has a loyal base of customers. They have 18 auto repair locations in four states in the southeast region of the US. Their focus is on Express Repair and Maintenance services which includes General and Collision Repair. After each visit, the customer is asked to provide feedback on their most recent experience. Action alerts are sent to CarFix managers so they can follow up with dissatisfied customers.
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