Current page: Data Support Manager (Sarajevo)

Data Support Manager (Sarajevo)

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We are looking for a well-organized, collaborative and tech-savvy individual to join our global team as a Data Support Manager in Sarajevo.

 

As a Support Manager you will be guiding customers and internal teams through their challenges with our software, Dapresy Pro, by becoming a Dapresy Pro specialist and understanding clients’ business, needs and wants. You will be working directly with US clients and potentially during US work hours (Eastern Standard Time).

 

You will work closely with members of Project Management, Account Management, IT, Sales, and Operations teams to ensure that Dapresy Pro consistently exceeds customer expectations, which is why:

 

You are:

  • An organized and data-driven person who can calmly and quickly adapt to dynamic and fluid environments
  • A confident, collaborative, and creative problem-solver who leads by example
  • Comfortable in an “all hands-on deck” environment where everyone is willing to roll-up their sleeves and do work outside of their official role to help get the job done
  • Startup-ready – not looking for a typical 9-5 job, but rather you are looking for a rewarding career with high opportunity for growth
  • Curious and solution driven. You get a kick from solving client challenges
  • Comfortable working directly with C-suite level stakeholders
  • Flexible to work during US work hours (EST)

You have:

  • Strong leadership and interpersonal skills
  • Fluent English both written and spoken
  • Good knowledge of Excel and SPSS
  • Outstanding communication skills and the ability to work with a wide range of personalities
  • Demonstrated understanding of technology & ability to leverage technology effectively
  • High social skills and are service-minded
  • The ability to work in a matrixed, cross-functional environment
  • Experience from market research industry (a plus)

We offer:

  • A permanent and stable employment in a growing company
  • Opportunity to work in a fast-paced SaaS company, with colleagues and customers from all over the world
  • Fun and flexible working environment
  • Healthy work-life balance
  • Generous holiday and vacation days
  • Endless possibilities to develop within the company

How to apply?

Send your application to careers.ba@dapresy.com

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