Current page: Data Visualization Maintenance Manager (Sarajevo)

Data Visualization Maintenance Manager (Sarajevo)

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We are looking for a pro-active, collaborative and process-driven individual to join our global team as a Data Visualization Maintenance Manager in Sarajevo.

 

As a Data Visualization Maintenance Manager, you will be responsible for delivering complex, multi-faceted client projects in a fast-paced, collaborative environment.

 

You will work closely with members of Project Management, Account Management, IT, Sales, and Operations teams to ensure that Dapresy consistently exceeds customer expectations in delivering projects and solutions. You will also provide support by guiding customers and internal teams through their challenges with our software, Dapresy Pro.

 

Your main responsibilities will include:

  • Understanding client business, challenges, needs and wants
  • Building and managing client relationships
  • Building and managing project plans across multiple statements of work
  • Ensuring that all contractual agreements are met regarding deliverables and timing
  • Managing client expectations around defined project scope
  • Preparing project status reports and presentations to keep management, customers and others informed of the project status and issues
  • Maintaining and improving existing deliverables, particularly those that were established by other team members
  • Helping with support questions (best practices) and troubleshooting the system to find issues and bugs
  • Working US hours to support US based clients (Eastern Standard Time)

You are:

  • An extremely organized, process-driven person who can calmly and quickly adapt to dynamic and fluid environments
  • A confident, collaborative, and creative problem-solver who leads by example
  • Comfortable in an “all hands-on deck” environment where everyone is willing to roll-up their sleeves and do work outside of their official role to help get the job done
  • Startup-ready – not looking for a typical 9-5 job, but rather you are looking for a rewarding career with high opportunity for growth
  • Curious and solution driven. You get a kick from solving client challenges
  • Motivated to continuously improve and make repetitive tasks more efficient and scalable
  • Comfortable working against a pre-determined deadline
  • Pro-active in communicating barriers, issues, needs or challenges
  • Flexible to work during US work hours (EST)

You have:

  • Strong leadership and interpersonal skills
  • Fluent English both written and spoken
  • Knowledge of SPSS
  • Knowledge of project management processes, workflow and terminology
  • Outstanding communication skills and the ability to work with a wide range of personalities
  • Demonstrated understanding of technology & ability to leverage technology effectively
  • Proficiency with Excel, Power Point, project planning tools (Basecamp, etc.)
  • Good grasp of numbers and finance, ideally with understanding of SaaS and service pricing models
  • High social skills and are service-minded
  • The ability to work in a matrixed, cross-functional environment
  • Experience from market research industry (a plus)

We offer:

  • A permanent and stable employment in a growing company
  • Opportunity to work in a fast-paced SaaS company, with colleagues and customers from all over the world
  • Fun and flexible working environment
  • Healthy work-life balance
  • Generous holiday and vacation days
  • Endless possibilities to develop within the company

How to apply?

Send your application to careers.ba@dapresy.com

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