Current page: CX Management: How to Engage Your Organization to Drive Impact

Tag: customer experience

CX Management: How to Engage Your Organization to Drive Impact

Your employees are an important part of Customer Experience Management – learn how to engage them to drive impact in your organization. Often, when discussing Customer Experience (CX), we talk about the reporting solution, overall process, automation, design, and so on. Yet, even if we have all of that down to perfection, there is one […]

Apr 29, 2020
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Top 3 Trends at Research & Results

Last week we attended the Research & Results event for the fifth time. Held in Munich, it was certainly the “place to be” for all things market research, giving visitors the opportunity to learn about the latest trends and innovations. The program was filled with brilliant workshops on a variety of market research related topics. […]

Nov 1, 2019
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