With 80 million passengers a year, Heathrow airport faced a major challenge – how to turn their goldmine of CX feedback into business decisions, quickly and intuitively. With Dapresy’s help, they implemented a streamlined, efficient reporting solution that radically cut the time from data to action.

In this webinar we’ll take you step by step through Heathrow’s journey, offering expert guidance which will revolutionize the way that you think about CX reporting.